Issues with their “Grass Fed” Butter
I spent almost $400 on meat, butter and lard. I had problems with the butter. Although the website description states that it’s “grass fed butter”, when I got the product, Anchor brand, there was nothing on the package stating that it was grass fed butter. Before calling the company’s CS, I went directly to the Anchor website and learned that they do have grass fed butter and this information is clearly stated on the package, which is different than the one regular butter I got from US Wellness meats.
The CS agent was very rude. She told me that I call the Anchor company to clarify this information. I said, no, you offered grass fed butter. I did not get grass fed butter; therefore, I’m requesting a refund. I am not calling anyone to confirm anything. Not buying my butter from them. I wanted to give the company a try, but I will go back to Grass Roots Farmers C.
Date of experience: April 19, 2024